iNQUIRIES about General FAQ's
Yes, we frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals.
Yes, creating an account allows you to track orders, save shipping information, and receive personalized recommendations.
INQUIRIES ABOUT Shipping FAQs
We offer standard and express shipping options. The availability of these options may vary based on your location and the items in your order.
Shipping times vary depending on the shipping method selected and your location. Standard shipping typically takes 5-7 business days and express shipping takes 1-2 business days.
Yes, we offer free standard shipping on orders over a certain amount. Please check our website for the current free shipping threshold.
Yes, we ship to select international destinations. Please refer to our international shipping policy for more details and a list of eligible countries.
If your order has not yet been shipped, you can contact our customer service team to update your shipping address. Once the order has been shipped, we are unable to make changes.
Currently, we do not offer same-day delivery. However, our express shipping option provides the fastest delivery service available.
At this time, we do not offer scheduled delivery dates. Orders are processed and shipped as quickly as possible based on the selected shipping method.
Yes, we offer digital gift cards that can be purchased and redeemed on our website.
Yes, some products may have shipping restrictions due to size, weight, or regulations. These restrictions will be noted on the product page.
Shipping costs are calculated based on the shipping method, destination, and weight of the items in your order. The total shipping cost will be displayed at checkout before you complete your purchase.
INQUIRIES ABOUT Return & Refund FAQs
We offer a 30-day return policy on most items. Items must be returned in their original condition with all tags and packaging intact. Please visit our return policy page for more details. https://akmartzillallc.com/return-refund-policy/
To initiate a return, contact our customer service team with your order number and reason for the return. We will provide you with a return authorization and instructions.
Yes, a receipt or proof of purchase is required to process a return.
Yes, certain items such as perishable goods, personalized items, and final sale items cannot be returned. Please check our return policy for a complete list of non-returnable items.
Returns are typically processed within 7-10 business days after we receive the returned items. You will receive a confirmation email once your return has been processed.
Shipping costs are non-refundable unless the return is due to an error on our part, such as receiving a damaged or incorrect item.
Refunds will be issued to the original payment method used for the purchase. If you paid by credit card, the refund will be credited to the same card.
Yes, we offer exchanges for items of the same value. Please contact our customer service team to initiate an exchange.
If you received the wrong item, please contact our customer service team with your order number and a description of the incorrect item. We will arrange for a replacement or refund.
We do not charge restocking fees for returns, but items must be returned in their original condition.
INQUIRIES ABOUT Terms & Conditions FAQs
Our terms and conditions are available on our website. You can find the link at the bottom of our homepage or visit directly at https://akmartzillallc.com/terms-conditions/
Our terms and conditions cover the use of our website, the purchase and sale of products, privacy policies, intellectual property rights, user obligations, and other legal agreements between you and Audrefe LLC.
Yes, by making a purchase on our website, you agree to abide by our terms and conditions.
Violating our terms and conditions may result in the suspension or termination of your account and access to our services, as well as potential legal action.
For any questions or concerns about our terms and conditions, you can contact our customer service team via email atcontact@akmartzillallc.com or call us at +1 512-325-4394
INQUIRIES ABOUT Privacy Policy FAQs
We collect information such as name, email address, shipping address, payment information, and browsing behavior to process orders and improve your shopping experience. For more details, visit https://akmartzillallc.com/privacy-policy/
We use your personal information to process orders, provide customer support, send promotional offers, and improve our services.
Yes, by making a purchase on our website, you agree to abide by our terms and conditions.
We do not sell or rent your personal information to third parties. We may share information with trusted partners who assist us in operating our website, conducting business, or providing services to you, as long as they agree to keep this information confidential.
We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.